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Online Filing and Payments
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What is the E-500 and Why Should You Use It? |
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What Are the Benefits?
- It is convenient – It is available 24 hours per day, 7 days a week. Warehousing is offered for some tax payments. You can file your return early, make tax payments online and select a future draft date.
- It is easy – For most tax types, the online screens are designed to look like the return.
- It is accurate – Some of the online forms calculate the tax for you.
- It is free – Paying by bank draft is free.
- It is safe – The web site and the taxpayer’s data are secured with SSL (Secure Socket Layer) and 128-bit encryption.
- It is acknowledged – You will receive an acknowledgement from the Department that your return and payment have been received.
Do I Need to Register to E-File My Sales and Use Tax Return?
If you file your sales and use tax return and pay the tax on a monthly or quarterly basis, there is no registration required to file and/or pay online.
If you are a monthly with prepayment taxpayer and you would like to file online but pay by Electronic Funds Transfer (EFT) or file online by uploading an Electronic Data Interchange (EDI) formatted return, you must register to receive a user ID and password.
To register, you must complete Form NC-592, Sales and Use Tax Electronic Filing Registration. You will be mailed a user ID and password to use in our online filing and payment system. For more information about EDI including a list of approved software vendors, click here.
How Do I Enter the Return and Payment Information?
If you file on a monthly or quarterly basis, you must enter the return and payment information directly into the online filing and payment system.
If you are a monthly with prepayment taxpayer, you can enter the return information directly into the online filing and payment system or upload an EDI formatted return, provided you have received a user ID and password. North Carolina approved software must be used to place the return into the correct EDI format. For more information about EDI including a list of approved software vendors, click here. Payment information cannot be included in the EDI formatted return and must be entered directly into the online filing and payment system.
Am I Required to Mail Any Paper Documentation After Submitting
My Return?
If you have claimed a credit on Form E-500, you are required to mail documentation in support of the credit. Mail the supporting documentation, along with Form E-RA, Required Attachments for Sales and Use Tax Electronic Filing, to:
North Carolina Department of Revenue
PO Box 25000
Raleigh, NC 27640-0001
Note: Include your account number and the period for which you are claiming the credit on your correspondence.
Can I File a Balance Due Return and Send the Payment in By Mail?
No, you must submit payment of the tax at the time of filing. The online filing and payment system will prompt you to enter your banking information or credit/debit card information for payment of the tax depending on whether you choose to pay by bank draft or by credit or debit card.
What Are the Payment Choices?
- Credit/Debit Card (MasterCard/Visa)
- Bank Draft
Is There a Fee?
Payments can be made online by bank draft and credit or debit card using MasterCard or Visa. There is no fee for choosing the bank draft method. There is a convenience fee for choosing to remit by credit/debit card. The fee is calculated as $2.00 for every $100.00 increment of your tax payment.
Example of fee calculation:
$2.00 for payment amounts of $.01 to $100.00
$4.00 for payment amounts of $100.01 to $200.00
$6.00 for payment amounts of $200.01 to $300.00
What Information Do I Need to Submit My Payment?
- Your Sales Account ID Number
- Your FID Number or Social Security Number
- Your Email Address
- Your Telephone Number
- Your Credit/Debit Card or Bank Account Information
What Information Do I Need to Make a Credit/Debit Card Payment?
- Credit/Debit Card Number
- Expiration Date
- Your Zip Code as it appears on your Credit/Debit Card Statement
What Information Do I Need to Make a Payment Via Bank Draft?
- Bank Account Number
- Bank Routing Number
- Account Type (checking or savings)
- Amount of Payment
- Date you want to make the payment
How Do I Submit My Payment?
You will be prompted through a series of screens that will require you to complete a return or payment application and furnish credit/debit card or bank draft account information. You will be provided a confirmation page that you should print and save for your records that will contain a confirmation number.
What If I Change My Mind After I Have Completed the Credit/Debit Card Transaction?
If you make a payment by credit/debit card and later decide to reverse the transaction, you may be subject to penalties, interest or other fees imposed by the Department of Revenue for nonpayment or late payment of tax.
What If I Change My Mind After I Have Completed the Bank Draft Transaction?
If you make a payment by bank draft and later decide to reverse the transaction, you will need to contact your bank to cancel the transaction. However, you may be subject to penalties, interest or other fees imposed by the Department of Revenue for nonpayment or late payment of tax.
When Will My Payment Be Effective?
All transactions submitted prior to 5:30 pm EST will be effective the following banking day.
How Will I Know the Department Has Received My Payment?
You will receive an email from the Department within two business days from submission of your payment information. The email will contain the same confirmation number that is displayed on the confirmation page that you print for your records. This email will also contain a Document Locator Number. You should retain the email for your records and you should provide these numbers if you contact the Department for assistance with the payment.
Is My Information Safe?
Safety measures are in place to protect your information. No one can read your tax information while it is being electronically filed. The web site and your data are secured with SSL (Secure Socket Layer) and 128-bit encryption.
Are There Hardware and Software Requirements?
The following operating systems and browsers are supported for filing
and paying online:
Operating Systems:
Windows 95/98/XP/NT/2000
Browsers:
Netscape Communicator 4.7 or higher with 128-bit encryption
Internet Explorer 6.0 or higher with 128-bit encryption
Note:
The web browser must be configured to enable “per session cookies.” In Netscape, this can be set under the “Preferences” menu option. In Internet Explorer, this can be set under the “Internet Options” menu option. For additional information on enabling the “per session cookies,” please check the browser’s documents/help. If you receive a message that 128-bit encryption is needed, you will need to download the 128-bit encryption for your browser. The 128-bit encryption is standard in the United States so the problem would normally apply to someone trying to access the application from outside the United States.
Who Can I Contact for Assistance?
For additional assistance, contact the Electronic Services Help Line Monday through Friday between the hours of 8:00 am and 5:00 pm EST at 1-877-308-9103..
Last modified on: 01/25/08 10:40:11 AM .
