Chapter 3
Contact Personnel
E-file and Development Unit
nctaxefile@dornc.com
The E-File Development Unit will assist tax professionals who have questions concerning participation in the E-File program or who are experiencing problems transmitting electronically filed returns. The operating hours are Monday through Friday, 8:00 am to 5:00 pm except holidays. We can be reached toll-free at 1-877-308-9103, option 1. The number for taxpayer inquiry of the North Carolina refund is 1-877-252-4052.
Drucilla Minifield – Assistant Manager, E-File Development Unit
Email address: Drucilla.Minifield@dornc.com
Janie Wright – Tax Auditor
Email address: Janie.Wright@dornc.com
Sharon Dobson – Tax Auditor
Email address: Sharon.Dobson@dornc.com
Judith Kapp-Tax Auditor
Email address: Judith.Kapp@dornc.com
Management Contact Personnel :
Sharon Tanner – Manager, E-File and Forms Development
Email address: Sharon.Tanner@dornc.com
Lei Satterfield, Group Manager, Documents and Payments Processing Division
Email address : Lei.Satterfield@dornc.com
Cindy Mallard – Assistant Director, Documents and Payments Processing Division
Email address: Cindy.Mallard@dornc.com
Jerry Coble – Director, Documents and Payments Processing Division
Email address: Jerry.Coble@dornc.com
