Department of Revenue Web Site Survey

We are interested in improving our web site to better serve you. Please help us make improvements by taking a few minutes to complete our survey. When you have answered the questions, please click submit. Thank you for helping us.

  1. What were you looking for?
    (Select ALL that apply)

    General information about the Department of Revenue

  2. How did you access the Department of Revenue web site?

    Direct link to Department of Revenue web site

  3. What method do you use most often when looking for information on our web site?
    (Select the BEST answer)

  4. How frequently do you use our web site?

  5. What grade do you give our web site?
    (Rate the following aspects, comments are optional)
    Excellent  <--------------->  Poor
    Ease of navigation
    Pages download quickly
    Information is well organized
    Information located quickly
    Overall Rating

  6. When you visited the Department of Revenue’s web site, from what perspective were you seeking information?
    (Select the BEST answer)

    within North Carolina
    outside of North Carolina

  7. What do you LIKE most about our web site?
    (Fill in Below)

  8. What do you DISLIKE most about our web site?
    (Fill in Below)

  9. How do you think our web site can be improved? What would you like changed on the web site to meet your needs?
    (Fill in Below)

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